To place an order, follow these steps:
You can visit our website at https://dialpoint.pk/ and order your desired product anytime.
1. Go to the product you wish to order.
2. Select ‘Add to Cart,’ then enter your shipping and payment details.
3. Confirm your order by clicking on ‘Place the Order’.

After successfully placing your order, you will receive an order confirmation email or SMS with your order details and a confirmation number.

Once your order is shipped, you will receive an email or SMS with a tracking number and a link to the courier service’s tracking page. Use this information to monitor your order’s progress.

To cancel your order, contact our customer support team as soon as possible with your order details. If the order has not been processed or shipped, it can be canceled.

Once an order is shipped, cancellation is no longer possible. However, you may return the item according to our return policy after receiving it.

No, we do not charge a cancellation fee if your order is canceled before shipping. However, refund timelines may vary depending on your payment method.

Yes, you can cancel your order. However, note that discounts or promotional codes may not be reusable once the order is canceled.

We accept a variety of payment methods, including:

• Credit and Debit Cards (Visa, MasterCard, etc.)
• Bank Transfers
• Cash on Delivery (COD)
• Digital Wallets (where applicable)

All prices on the website include taxes, with no hidden charges. Plus, delivery is completely free, so you won’t incur any additional costs.

Delivery times vary depending on your location and the shipping method chosen. Typically, orders are delivered within 3-7 business days. You will receive an estimated delivery date at checkout.